Add hyper-personalization with Custom Messages πŸ’¬

Just a few weeks after launching the calls, we decided to push hyper-personalization even further with the introduction of a brand new manual task: Custom Messages πŸŽ‰ Now, you can choose the messages you want to personalize or review after your campaign has been launched!

Automating your prospecting does not mean losing personalization, quite the opposite!
Sending personalized messages to your prospects increases your chances of response, and enables you to build strong and durable relationships. With Custom Messages, personalize your messages even after your sequence has been launched, and adapt your communication for each lead based on the evolution of their needs and the most recent information.

So, how does it work?
  1. Build your sequence from scratch or use any template from the catalog.
  2. Choose the message to personalize in your sequence by clicking on "Customize before sending".
  3. Launch your campaign.
  4. When it’s time to write your message, the sequence stops to let you take action. You can see all pending tasks in the "Tasks" interface.
  5. Once done, the sequence resumes.
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To know more about the feature, take a look at the dedicated page!

*This feature is available from the Pro plan.